Tech support, explained clearly

Tech problems, explained simply.

TechE helps you work out why your internet, PC, VPN, games, or browser feel broken — without drowning you in tech jargon.

Diagnose my tech problem See pricing

Plain English
No account required
Runs in your browser
Privacy-first

teche.app/results

Download

94 Mbps

Good

Ping

48 ms

Fair

Stability

Unstable

Issue

Likely causeMedium confidence

Your VPN may be adding lag

Speed looks fine, but ping jumps when the VPN is on — that often means the VPN server or protocol, not your ISP.

What feels wrong?

Pick a symptom and TechE will ask a few simple questions — then explain what's likely going on.

My internet feels slowBrowsing, downloads, or uploads — even when a speed test looks fine My internet keeps dropping outRandom disconnects or the router needs restarting often Wi-Fi or one device won't get onlineWorks in one room but not another, or only one device is affected Streaming keeps bufferingNetflix, YouTube, or live TV stutters despite other things working My games are lagging onlineHigh ping, rubber-banding, or stutter in online games Video calls keep freezingZoom, Teams, Meet — frozen video or robotic audio

See all options

Something else?

Describe your problem in your own words. TechE will ask a couple of follow-up questions, then TechE AI can suggest tailored next steps.

What's going wrong?

0 / 2000

Problems we help with

Grouped by how it feels — not technical categories. Pick the symptom that matches, then choose your exact problem in plain English.

How it works

A guided flow from symptom to fix — no guesswork.

Tell TechE what feels wrong

Pick how it feels — slow internet, Wi-Fi trouble, buffering, laggy games, a sluggish PC, and more.

Run simple checks

Answer a few plain questions. We run browser-safe checks where we can.

Get a plain-English diagnosis

Likely cause, confidence level, and what it actually means for you.

Try the safest fixes first

Clear next steps — and what not to waste time or money on.

Example diagnoses

Real talk — not raw speed test numbers.

“Your VPN may be adding lag.”

“Your internet speed is okay, but your ping is unstable.”

“Your PC may be slow because too many apps open at startup.”

“This looks like a Wi-Fi issue, not your internet provider.”

Free to diagnose. Pay only if you want the full fix plan.

TechE gives you a basic diagnosis for free. If it finds something useful, you can unlock a step-by-step fix plan, save your results, compare before and after, or generate a report for your internet provider.

Free Diagnosis

Basic checks and plain-English likely cause.

No scare tactics

Start free

Fix Packs

$9.99

Step-by-step guide for one specific problem.

No scare tactics

Learn more

Best value

TechE Plus

$39/yr

Unlimited fix plans, history, and reports.

No scare tactics

See Plus

Stop guessing. Ask TechE.

Find out why your tech feels broken — in minutes, not hours of forum scrolling.

Diagnose my tech problem

Tech problems, explained simply.

My internet feels slow

My internet keeps dropping out

Wi-Fi or one device won't get online

Streaming keeps buffering

My games are lagging online

Video calls keep freezing

VPN may be slowing me down

My PC or laptop feels slow

Browser or website problems

An app or device isn't working

Tell TechE what feels wrong

Run simple checks

Get a plain-English diagnosis

Try the safest fixes first

Stop guessing. Ask TechE.